Terms Of Use

Last Updated: Jan, 2024

Welcome to SecretNamibia!

We assist users to research and book safari experiences around the world. However, we are not a travel or tour agency, when you make a booking, you will be purchasing a tour, ticket or other service directly from the third-party supplier.

These Terms of Use apply to any use of SecretNamibia services. Please read these Terms of Use carefully, as they contain important information concerning your legal rights and limitations on these rights, as well as a section regarding applicable law and jurisdiction of disputes. By accessing or using SecretNamibia's services, you are indicating that you have read these Terms of Use and agree to be bound by them. If you do not agree with all of these Terms of Use, you are not permitted to access or use the services.

1. Introduction

1.1 These terms of use, together with the Privacy Policy (collectively, the "Terms of Use") set out the terms on which SecretNamibia. (a Namibian CC, together with certain specified affiliates and subsidiaries: "SecretNamibia", "we", "us, "our") provides services (the "Services") through SecretNamibia's booking platform (the "Platform") as may be made available through our website (SecretNamibia. com, together with all related domains, mobile properties and related applications, collectively referred to as the "Website") and over the telephone. When we refer to "you", we mean any person that accesses or uses the Services. SecretNamibia is not a travel or tour agency, nor is it a supplier of tours, activities or experiences. When you make a booking, you are using the Platform to contract with third party suppliers.

1.2 These Terms of Use govern your relationship with us in respect of your use of the Services, including any bookings that you make of any tour, ticket, attraction, activity and/or experience (described in these Terms of Use as an "Experience") that is advertised on the Website and is made available by a third party supplier (each, a "Product").

1.3 By using or accessing the Services, by booking a Product ("Book", "Booking"), you agree to be bound by these Terms of Use without modification, and you represent that you have read and understood them. In all Booking arrangements, the person making the Booking shall be deemed to have accepted these Terms of Use on behalf of all the persons named in the Booking.

1.4 We may update or otherwise modify these Terms of Use at any time, and you understand and agree that your continued access or use of the Services after such change signifies your acceptance of the updated Terms of Use. We will note the date that updates were last made to the Terms of Use at the top of this page, and the updated Terms of Use will take effect upon posting. It is your responsibility to return to this page periodically to review the most current version of the Terms of Use.


2. Use of the Services

2.1 As a condition of your use of the Services, you represent and warrant that (i) all information supplied by you in the course of your use of the Services is true, accurate, current and complete.

2.2 We retain the right at our sole discretion to deny access to the Services to anyone at any time and for any reason, including, but not limited to, for violation of these Terms of Use.

2.3 In accessing or using the Website, you may be exposed to content that is offensive, indecent, inaccurate, objectionable, or otherwise inappropriate. SecretNamibia does not endorse such content, and cannot vouch for its accuracy. You therefore access and use the Website at your own risk.

3. Electronic Communications

3.1 When you use the SecretNamibia Website, or send e-mails, text messages, and other communications from your desktop or mobile device to us, you are communicating with us electronically and agree that we may communicate with you in a variety of ways, such as by e-mail, in-app push notices, or by posting notices and messages on the Website. You may unsubscribe from marketing-related e-mails by emailing unsubscribe at secretnamibia dot com, however we may continue to send you non-marketing messages, such as messages related to any upcoming Bookings.

4. Links to Third Party Websites

4.1 The Website may contain hyperlinks to websites operated by parties other than SecretNamibia ("Third Party Sites". Such hyperlinks are provided for your reference only. Their presence on the Website does not signify any endorsement by SecretNamibia of the material on such Third Party Sites nor any association with their operators.

4.2 SecretNamibia is represented on SafariBookings.com. For reviews and and feedback you can visit www.safaribookings.com

5. Terms of Trade

5.1 Click for a downloadable PDF of our terms of trade